Computers and Electronics Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
Low
Computers and Electronics Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
Medium
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Administrative Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
Low
Administrative Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
High
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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Psychology Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
Very Low
Psychology Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
Medium
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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Education and Training Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
Very Low
Education and Training Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
Medium
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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English Language Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
Low
English Language Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
Medium
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Medicine and Dentistry Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
Low
Medicine and Dentistry Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
Medium
Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
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Customer and Personal Service Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
High
Customer and Personal Service Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
Very High
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Speaking Skills & Knowledge Gaps for Pharmacy Aides
Pharmacy Aides
Low
Speaking Skills & Knowledge Gaps for Medical Assistants
Medical Assistants
Medium
Speaking
Talking to others.
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